- Project Management
- Team Management
- Corporate Training/Facilitation & Coaching
- Course Creation & Facilitation
- Planning, Analysis & Workflow Optimization
- Quality Assurance
- Adobe Acrobat Professional 8.0
- Adobe Captivate 3.0
- Adobe Connect
- Hootsuite Certified
- Microsoft Office 2003/2007 (Word, Excel, PowerPoint, Project & Outlook)
- Maximizer CRM 10.5
- WebEx
